Shipping policy

Shipping Policy

Thank you for shopping with SAVA. This policy explains where we ship, what it costs, and how long delivery takes.

Processing time

Orders are processed within 1–2 business days (Monday–Friday, excluding public holidays). You’ll receive a confirmation email with tracking as soon as your order is on its way.

Where we ship

We currently ship to the United States, United Kingdom, Canada, Australia and New Zealand, as well as selected international destinations including the United Arab Emirates, Hong Kong, Israel, Japan, South Korea, Malaysia, Norway and Singapore.

Please note: we do not currently ship to the European Union or Switzerland.

Shipping rates

Free shipping on all orders of €85 or more (about $100 in the US).
United States, United Kingdom, Canada, Australia & New Zealand: €5.15 flat (about $5.99 in the US) on orders under €85.
All other international destinations: €9.90 flat on orders under €85.

Rates are shown in your local currency at checkout.

Delivery time

Estimated delivery after processing is 6–12 business days for the US, UK, Canada, Australia and New Zealand, and up to 14 business days for other international destinations. Delivery times are estimates and may vary due to carrier delays, customs, or peak periods.

Tracking

Once your order ships you’ll receive a tracking number by email. Please allow a few days for the first tracking updates to appear.

Customs, duties & taxes

Any import duties, taxes or customs fees that may apply are set by the destination country and, where not collected at checkout, are the responsibility of the recipient.

Wrong address & failed delivery

Please double-check your shipping address at checkout. If a parcel is returned to us due to an incorrect address or a failure to collect, we’ll contact you to arrange reshipment (additional shipping may apply).