Terms of service

Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the SAVA online store and the purchase of any products through it (the “Services”). By using our store or placing an order, you agree to these Terms.

1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order. By placing an order you confirm that the information you provide is accurate and complete.

2. Products & pricing

We do our best to display our products and prices accurately. Colours may appear slightly differently depending on your screen. Prices are shown in your local currency and may change at any time. We reserve the right to correct errors and to limit quantities.

3. Orders & acceptance

Your order is an offer to buy. A contract is formed only when we send you a confirmation that your order has shipped. We may refuse or cancel an order at our discretion, for example if an item is out of stock or a pricing error has occurred; in that case any payment taken is refunded.

4. Payment

Payment is due at the time of purchase through the payment methods offered at checkout. By submitting payment details you confirm you are authorised to use the payment method.

5. Shipping & delivery

Shipping options, costs and estimated delivery times are described in our Shipping Policy, which forms part of these Terms. Delivery times are estimates and not guaranteed.

6. Returns & refunds

Returns and refunds are handled in accordance with our Refund & Return Policy, which forms part of these Terms.

7. Intellectual property

All content on this store — including text, images, logos, and designs — is owned by SAVA or its licensors and may not be used without our prior written permission.

8. Acceptable use

You agree not to use the Services for any unlawful purpose, to infringe our rights or those of others, or to interfere with the security or operation of the store.

9. Disclaimer & limitation of liability

The Services are provided “as is”. To the fullest extent permitted by law, SAVA is not liable for any indirect or consequential loss arising from your use of the store or products. Nothing in these Terms limits liability that cannot be limited by law, including your statutory consumer rights.